Privacy Policy
- Home
- /
- Privacy Policy
Welcome to AD Garage Lux.
AD Garage Lux respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Luxembourg data protection laws.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, request information about a vehicle, or purchase a new or used car from us.
Business name: AD Garage Lux
VAT Number (T.V.A.): LU35237322
Registered business address: 12 Rue Guillaume Schneider, 2522 Limpertsberg Luxembourg
Email: contact@adgaragelux.lu
Telephone: +352621362754
Website: https://adgaragelux.lu
For the purposes of applicable data protection legislation, AD Garage Lux is the data controller responsible for processing your personal data as described in this Privacy Policy.
Depending on how you interact with our website and services, we may collect the following categories of personal data:
First and last name.
Email address.
Telephone number.
Postal address.
Other contact information you voluntarily provide.
Information about vehicles you are interested in purchasing.
Details of vehicle enquiries, reservations, or purchases.
Information relating to a vehicle you wish to sell or exchange.
Vehicle registration or identification details when necessary for a transaction.
Information required to prepare quotations, invoices, purchase agreements, and other relevant documents.
Billing and payment-related information.
Information necessary to comply with accounting, tax, and other legal obligations.
We do not intentionally collect payment card details through our website unless a secure payment service is specifically provided.
When you visit our website, certain technical information may be collected, depending on the website features and your privacy settings, including:
IP address.
Browser type and version.
Device and operating system information.
Pages visited and interactions with the website.
Date, time, and duration of visits.
Cookies and similar technologies, where applicable.
We may process information you submit through contact forms, email, telephone calls, messaging services, vehicle enquiry forms, or other communication channels.
Please avoid sending unnecessary sensitive personal information through our website.
AD Garage Lux may use your personal data for the following purposes:
To respond to enquiries about new and used vehicles.
To provide vehicle information, prices, availability, and quotations.
To arrange appointments, test drives, reservations, and vehicle viewings.
To manage vehicle sales, purchases, exchanges, and related transactions.
To prepare contracts, invoices, and other administrative documents.
To communicate with customers regarding ongoing transactions.
To comply with applicable Luxembourg and European Union laws.
To maintain website security and prevent fraud or misuse.
To improve our website, services, and customer experience.
To send promotional communications where permitted by law and, when required, with your consent.
We will only process your personal data where a valid legal basis applies.
Under the GDPR, we rely on one or more of the following legal bases, depending on the purpose of processing:
Consent: Where you have freely given consent, for example, for certain optional cookies or marketing communications.
Contractual necessity: Where processing is necessary to respond to your request before entering into a contract or to perform a contract with you.
Legal obligation: Where processing is required to comply with applicable tax, accounting, or other legal requirements.
Legitimate interests: Where processing is necessary for our legitimate business interests, such as responding to business enquiries, maintaining website security, preventing fraud, and improving our services, provided that these interests do not override your fundamental rights and freedoms.
You may withdraw your consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
AD Garage Lux does not sell your personal data to third parties.
We may share personal data only where necessary and appropriate with the following categories of recipients:
Website hosting providers and technical service providers.
IT maintenance, security, and website support providers.
Accountants, auditors, and professional advisers.
Payment service providers, where applicable.
Legal authorities and public bodies where required by law.
Business partners or service providers involved in completing a transaction, where necessary and lawful.
Where third parties process personal data on our behalf, we take appropriate steps to ensure that suitable data protection safeguards are in place.
We do not permit service providers to use your personal data for purposes unrelated to the services they provide to us, except where independently permitted by law.
Your personal data is primarily intended to be processed in accordance with applicable European data protection requirements.
If personal data is transferred outside the European Economic Area (EEA), we will ensure that the transfer complies with the GDPR. Appropriate safeguards may include an adequacy decision adopted by the European Commission or approved standard contractual clauses, where applicable.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including contractual, legal, accounting, and reporting obligations.
Retention periods depend on the type of information and the applicable legal requirements.
In particular:
Enquiry information is retained for as long as reasonably necessary to respond to and manage the enquiry.
Customer and transaction records are retained for the period required by applicable legal and accounting obligations.
Marketing information is retained until consent is withdrawn or the information is no longer needed for the relevant purpose, subject to applicable legal requirements.
Technical logs are retained for a period appropriate to their security and operational purpose.
When personal data is no longer required, it will be deleted or anonymised, unless continued retention is legally necessary.
Our website may use cookies and similar technologies to ensure proper operation, remember preferences, understand website usage, and support optional analytics or marketing features.
Cookies may include:
Strictly necessary cookies: Required for essential website functions and security.
Preference cookies: Used to remember your selected settings.
Analytics cookies: Used to understand how visitors interact with the website, where enabled.
Marketing cookies: Used to support advertising or marketing measurement, where enabled.
Where required by law, non-essential cookies will only be activated after you provide valid consent through the website's cookie consent mechanism.
You can manage your cookie preferences through the cookie settings available on our website, where provided. You can also manage or delete cookies through your browser settings.
Disabling certain cookies may affect some website features.
AD Garage Lux takes reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction.
These measures may include access restrictions, secure systems, appropriate technical safeguards, and the use of reputable service providers.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Subject to the conditions and exceptions established by the GDPR, you may have the right to:
Access: Request confirmation of whether we process your personal data and obtain a copy.
Rectification: Request correction of inaccurate or incomplete personal data.
Erasure: Request deletion of your personal data where the legal requirements are met.
Restriction: Request restriction of certain processing activities.
Data portability: Receive certain personal data in a structured, commonly used, machine-readable format.
Object: Object to processing based on legitimate interests, where applicable.
Withdraw consent: Withdraw consent at any time when processing is based on consent.
Marketing opt-out: Object at any time to the processing of your personal data for direct marketing purposes.
These rights are not absolute and may be subject to legal conditions or exceptions.
To exercise your rights, contact us using the details provided in Section 1. We may need to verify your identity before responding to your request.
We will respond within the period required by applicable data protection law, generally within one month of receiving your request. This period may be extended in legally permitted circumstances.
If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.
In Luxembourg, the competent authority is:
Commission nationale pour la protection des données (CNPD)
Website: https://cnpd.public.lu/
The CNPD provides information about data protection rights and how to submit a complaint.
You may also have the right to lodge a complaint with another competent supervisory authority, depending on your circumstances.
Our website may contain links to third-party websites, social media platforms, mapping services, advertising services, or other external resources.
These third-party services operate under their own privacy policies and terms. AD Garage Lux is not responsible for the privacy practices of external websites that we do not control.
We recommend reviewing their privacy policies before providing personal information.
Our website and vehicle sales services are not directed at children, and we do not knowingly collect personal data from children through the website for purposes that require parental consent.
If you believe that a child has provided personal data to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.
AD Garage Lux may update this Privacy Policy from time to time to reflect changes in our business activities, website features, legal requirements, or data protection practices.
The latest version will be published on this page, together with the updated revision date.
We encourage visitors to review this page periodically.
If you have any questions about this Privacy Policy, how we process personal data, or how to exercise your data protection rights, please contact us:
AD Garage Lux
VAT Number (T.V.A.): LU35237322
Registered business address: 12 Rue Guillaume Schneider, 2522 Limpertsberg Luxembourg
Email: contact@adgaragelux.lu
Telephone: +352621362754
Website: https://adgaragelux.lu
We will make reasonable efforts to respond to your request in accordance with applicable data protection legislation.
© 2026 AD Garage Lux. All rights reserved.
